Quality Manager

Quality Manager

This is a full-time, exempt position. The Quality Manager is responsible for oversight of the Quality  Control laboratory and managing Quality Assurance activities of the company. This includes GMPs,  HACCP, FSMA, and DOH regulations. The wage rage is  $70k-$100k.

Supervisory Responsibilities 

Quality Control Laboratory Team and Quality Assurance Team. 

Essential Job Responsibilities 

  • Works collaboratively with Sales, Order Management, Logistics, and Manufacturing to ensure  product inquires and customer requirements are understood and fulfilled. 
  • Ensure all testing, specifications and analysis of raw materials or finished goods meet required  specified standards.  
  • Ensure retail customer requirements are met and support regulatory requirements for international  requirements such as Health Canada. 
  • Supports the development of specifications, Batch Records and Master Manufacturing Records for  dietary supplements and Production Records for dietary ingredients. 
  • Provide direction and leadership for Mock Recalls, Root Cause Analysis, Corrective Actions, and  effectiveness of both.  
  • Coordinates third party testing and manages stability testing programs. 
  • Participates on HACCP, Food Safety and Food Defense Team and manages monitoring of critical  limits and HACCP corrective actions. 
  • Oversees product certifications including but not limited to; Kosher, Halal, Non-GMO Project  Verification, iGen Non-GMO, Detox Project, Informed Choice. 
  • Responsible for handling customer complaints and returned products.  
  • Oversees all quality and food safety audits; third party, internal, supplier and customer audits. 
  • Oversees equipment verifications, method validation, and calibration programs, and ensures  compliance to GMPs.  
  • Manages Out of Specification (OOS) reporting, Corrective/Preventative Action (CAPA) and Non Conforming Product (NCPR) processes and identifies compliance issues that require follow-up or  investigation.

Other Duties  

  • Maintains a safe laboratory. 
  • Performs other duties that may be assigned. 

Physical Demands 

This position includes sitting at a computer for extended periods of time, as well as working in the QC  laboratory and Production facilities. Also includes walking to other areas of the farm. 

Working Conditions 

Work is performed primarily in an office environment, with regular visits to the laboratory and  processing areas of the farm. 


  • Bachelor’s degree in chemistry, Biology, Botany, Marine Science, or relevant discipline, and 7 years in Quality and GMP regulated industry preferred. Master’s Degree in a relevant discipline  and 5 years of experience. 
  • Minimum 5 years of experience in a supervisory position, managing Teams of employees.
  • Effective communicator, strong leadership skills and ability to motivate others.
  • Strong trouble-shooting and problem-solving skills. 
  • Ability to work cooperatively and collaborate with all levels of the organization.
  • Excellent organizational, administrative and time management skills, as well as attention to detail.  Strong verbal, written and interpersonal skills. 
  • Preferred member of American Society of Quality and is an ASQ Certified HACCP Auditor, is  SQF Certified or holds equivalent certifications. 
  • Able to work independently as well as part of inter-departmental Teams to effectively apply and  implement regulatory requirements. 
  • Proactive initiator, able to work collaboratively with others towards continual improvement. 
  • Proficiency with PC-based computer applications including Microsoft Word, Excel, and Outlook.
  • Able to perform the essential functions of the position with or without reasonable accommodation.  

Management reserves the right to change this job with or without notice.

To apply for this job email your details to resume@cyanotech.com